• Who are our courses for?

    - Financial counsellors and financial capability workers
    - Community and frontline
    service staff
    - Customer-facing roles supporting people in hardship

  • What you’ll gain

    - Confidence to support people experiencing financial hardship
    - Practical tools you can
    apply immediately
    - A deeper understanding of ethical, client-centred practice
    - Insight into the real impact of customised advice and options

  • How the courses work

    - Short, structured lessons
    - Interactive activities and quizzes to reinforce learning
    - Reflection tasks to apply learning to real-world practice
    - Resources to support ongoing work

About FCAWA

FCAWA is the peak body and voice of financial counselling in WA.

We advocate for financial wellbeing and promote excellence in the sector to achieve our goals of financially resilient communities and reduced hardship for all. We provide financial counsellors with training, resources, events and professional support so they can deliver free, independent and confidential help to people facing financial hardship. We also advocate for systemic change, working with government, regulators, and agencies to make financial systems fairer and more compassionate. As the driver of frontline impact and systemic change, FCAWA is a high-value, high-impact partner for government, agencies, and the community.

Contact us

www.fcawa.org

  • Address

    45 Duncan Street, Victoria Park WA

  • Phone Number

    (08) 9325 1617

    Administration only
    There are no financial counsellors at FCAWA

  • Email

    [email protected]

FCAWA is located on land belonging to the Whadjuk Noongar people, and we recognise their connection to country. Sovereignty was never ceded. Always was, always will be Aboriginal land.